消費者安全法 Enforcement Actions in Japan

Confirmed acts that potentially unjustly harm consumer interests, including acts that threaten and confuse consumers. The authority will publish information to prevent the occurrence or expansion of consumer damage and will call for caution among consumers.

The Consumer Affairs Agency conducted an investigation and confirmed that LLC Oasis and others (hereinafter referred to as 'the Business Operator') engaged in acts that could unjustly harm consumer interests, specifically providing definitive judgments. Based on Article 38, Paragraph 1 of the Consumer Safety Act (Act No. 50 of 2009), the Agency will publish information to prevent the occurrence or expansion of consumer damages and will alert consumers.

Consumers have reported that they were led to believe they could resolve plumbing issues at low costs based on the website's displayed prices, but were subsequently charged significantly higher fees.

Because it was confirmed that acts potentially unfairly harm consumer interests (providing definitive judgments) were conducted, pursuant to Article 38, Paragraph 1 of the Consumer Safety Act (Act No. 50 of 2009), information contributing to the prevention of consumer damage occurrence or expansion will be published, and consumers are urged to exercise caution.

The Consumer Affairs Agency conducted an investigation and confirmed that ORBITAL PERIOD Inc. (hereinafter referred to as "the business operator") engaged in acts that may hinder consumers' voluntary and rational choices, such as false or exaggerated advertising and displays. Based on Article 38, Paragraph 1 of the Consumer Safety Act (Act No. 50 of 2009), the agency will publish information to prevent the occurrence or expansion of consumer damages and will alert consumers.

A business operator claiming to be Tenkens has been confirmed to have engaged in acts that may unjustly harm consumer interests (misleading notification). Based on Article 38, Paragraph 1 of the Consumer Safety Act, information to prevent the occurrence or expansion of consumer damage will be disclosed, and consumers are advised to exercise caution.

合同会社PLANET(以下「本件事業者」といいます。)が、消費者の利益を不当に害するおそれのある行為(断定的判断の提供)を行っていたことを確認したため、消費者安全法(平成21年法律第50号)第38条第1項の規定に基づき、消費者被害の発生又は拡大の防止に資する情報を公表し、消費者の皆様に注意を呼びかけます。

Notice regarding toilet clog repair companies that display low prices on their websites but actually charge high fees.

Order issued to deposit-taking transaction operator Kabushiki Kaisha Rea Eido.

Warning regarding advertisements on a website claiming all-inclusive fixed-rate packages for waste collection services, which led consumers to believe they only needed to pay the fixed rate to receive the service, but were subsequently billed additional disposal fees not disclosed upfront.

Warning regarding advertisements on a website claiming all-inclusive fixed-rate packages for waste collection services, which led consumers to believe they only needed to pay the fixed rate to receive the service, but were subsequently billed additional disposal fees not disclosed upfront.