Caution against K.K. Triple R

株式会社Triple R (消費者安全法)

消費者安全法Consumer Affairs AgencyJune 1, 2022

Action summary

Company: K.K. Triple RRomanized
Original: 株式会社Triple R
Governing law: 消費者安全法
消費者安全法
Action type: Caution
注意
Action date: June 1, 2022
Issuing authority: Consumer Affairs Agency
消費者庁

Violation

Machine-translated summary — verify against original

Consumers who viewed advertisements on the website stating "Affordable fixed-rate pack. The fixed-rate pack fee includes everything." and "No additional costs! Everything is included in the fixed-rate pack fee." believed they could receive waste collection services by paying only the fixed-rate fee. However, after receiving the service, they were billed higher amounts under the pretext of disposal fees and other charges not displayed on the website, leading to consultations.

Show original Japanese text

ウェブサイト上に表示された「お得な定額パック定額パック料金は、全てが込み込みの料金。」「追加費用一切なし! 定額パック料金に全て含まれています。」などの広告を閲覧した消費者が、定額パック料金だけを支払えば不用品等回収サービスの提供を受けられるものと思い、同サービスの提供を受けたところ、「定額パック料金以外に、ウェブサイトに表示されていなかった処分費用等の名目で想定していたよりも高額な料金を請求された。」といった相談が寄せられた。

Source

Original Consumer Affairs Agency announcement (in Japanese)

The original Japanese disclosure is the authoritative record.

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Language

日本語版を見る (Japanese)

Company info

English name: K.K. Triple R Romanized
Japanese name: 株式会社Triple R

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About this recordAggregated and translated from public Japanese government disclosures. The English text is for reference only — authoritative content is the linked Japanese source.