Enforcement record
Administrative Guidance against 東日本旅客鉄道株式会社
This page is one enforcement record linked to a confirmed legal entity. Company-level Official Gazette notices, registry data, related-company signals, and other public records are collected on the company profile.
View company profileAction type
Administrative Guidance
Law
Railway Business Act
Authority
Action date
15 December 2021
Current page: Enforcement record
This screen focuses on one disclosed action: governing law, authority, facts, source status, and review evidence. Open the company profile for company-level registry, Official Gazette, and related-company context.
Source verification
Public-source and preservation status
- Publishing authority
- Official source URL
- Recorded by RegBase
- Entity match
- Confirmed against the current entity-resolution policy
- Kiroku preservation
- Completed archive verified
- Captured: Jul 11, 2026, 03:33 AM JST
“Confirmed” means that RegBase matched this record to the cited public disclosure or entity under the stated checks. It does not verify the truth of the disclosure or guarantee the entity’s current status, creditworthiness, or any legal conclusion.
Open the official source links in the section below to review the original disclosure.
Action summary
- Company
- 東日本旅客鉄道株式会社Japanese originalOriginal: 東日本旅客鉄道株式会社Corporate Number: 9011001029597
- Entity match
- Confirmed entity match100/100Machine checkedsource_corporate_number_nta_current_name国税庁法人番号データとの独立照合で対象法人を確認しました(source_corporate_number_nta_current_name)。
- Governing law
- Railway Business Act鉄道事業法
- Action type
- Administrative Guidance行政指導
- Action date
- 15 December 2021
- Issuing authority
- Industry context
- 鉄道事業者
Violation
Between November 8 and 11, 2021, the Japan Railway Company (JR East) underwent a safety audit conducted by the Kanto Transport Bureau. The audit revealed issues requiring improvement, notably the lack of tower prevention measures on train tracks and overhead wire supports at Jinbohara Station and Gunma Yawata Station, as specified in Article 7 of the Electrical Equipment Implementation Standards. The company is instructed to investigate the underlying causes, take appropriate management measures, and report the corrective actions by February 14, 2022. This guidance is issued under the Railway Technical Standards Ordinance.
Show original Japanese text
令和3年11月8日から11月11日まで、貴社に対して保安監査を実施したところであるが、監査の結果、改善を要する事項が認められたことから、下記の事項について、改善措置を講ずるよう指示する。 講じた措置については、令和4年2月14日までに報告されたい。 記 以下の事項の改善措置を講ずるにあたっては、発生した背後要因を含めて原因を究明した上で、再発防止のための措置を講ずること。 神保原駅及び群馬八幡駅のホーム上の電車線路及びき電線路の支持物において、電気設備実施基準第7条に規定する昇塔防止の措置が実施されていないことを確認した。 よって、同実施基準に基づき、適切な管理を行うよう必要な措置を講じること。 【関東運輸局】
Business location and permit details
- Business location address
- 東京都渋谷区
- Legal articles
- 鉄道に関する技術上の基準を定める省令
- Overview page
- https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=5
These fields are extracted from the original Japanese disclosure or linked overview pages when available.
Compliance context
Low-mediumAdministrative guidance or supervision was publicly disclosed by the authority.
Japanese regulatory disclosure under Railway Business Act.
Use as a monitoring signal. Confirm details before treating it as a formal sanction.
This context is an operational aid for review workflows, not a credit opinion or legal conclusion.
Open original sources and verification detailsOfficial URL, direct PDF, and Kiroku archive
- Extracted at
- 2026-07-17T09:24:40.389+00:00
- Evidence checked
- 2026-07-17T09:24:40.326+00:00
- Archive captured
- 2026-07-10T18:33:17.091996+00:00
Show audit JSON
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"id": "1c2a1207-e5e8-4249-84ef-0201839f1731",
"url": "https://regbase.jp/en/enforcement/1c2a1207-e5e8-4249-84ef-0201839f1731",
"company_name_original": "東日本旅客鉄道株式会社",
"company_name_registry": "東日本旅客鉄道株式会社",
"corporate_number": "9011001029597",
"law": {
"ja": "鉄道事業法",
"en": "Railway Business Act"
},
"action_type": {
"ja": "行政指導",
"en": "Administrative Guidance"
},
"authority": {
"ja": "",
"en": ""
}
},
"entity_match": {
"status": "confirmed",
"confidence": 100,
"method": "source_corporate_number_nta_current_name",
"method_label": "source_corporate_number_nta_current_name",
"notes": "国税庁法人番号データとの独立照合で対象法人を確認しました(source_corporate_number_nta_current_name)。"
},
"review": {
"status": "machine_reviewed",
"label": "Machine checked"
},
"compliance_context": {
"severity": "Low-medium",
"actionMeaning": "Administrative guidance or supervision was publicly disclosed by the authority.",
"practicalNote": "Use as a monitoring signal. Confirm details before treating it as a formal sanction.",
"lawContext": "Japanese regulatory disclosure under Railway Business Act."
},
"evidence": {
"recordUrl": "https://regbase.jp/en/enforcement/1c2a1207-e5e8-4249-84ef-0201839f1731",
"officialSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=5",
"officialDocumentUrl": null,
"archiveUrl": "https://kiroku.today/a/f4ef71b915f9uqdi",
"archivedSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=5",
"archiveCapturedAt": "2026-07-10T18:33:17.091996+00:00",
"extractedAt": "2026-07-17T09:24:40.389+00:00",
"translatedAt": "2026-07-10T13:30:33.435+00:00",
"evidenceCheckedAt": "2026-07-17T09:24:40.326+00:00",
"generatedAt": "2026-10-02T04:54:13.315Z"
},
"limitations": [
"RegBase aggregates public Japanese government disclosures and does not provide a credit opinion.",
"English summaries are provided for reference. The original Japanese source is authoritative.",
"Possible or unresolved entity matches should be manually verified before use in a decision."
]
}The original Japanese disclosure is the authoritative record. Use possible or unresolved matches only as leads for manual review.
Language
日本語版を見る (Japanese)Company info
- English name
- 東日本旅客鉄道株式会社 Japanese original
- Japanese name
- 東日本旅客鉄道株式会社
- Corporate Number
- 9011001029597
- Registered address
- 東京都渋谷区代々木2丁目2番2号
Other confirmed records for this company
- Administrative Guidance3 Feb 2026
The Japan Railway East (JR East) received an administrative guidance from the Kanto Transport Bureau on February 3, 2026, due to incidents affecting train safety and stability, including a power outage on January 16, 2026, and a wire disconnection at Ueno Station on January 30, 2026. Additionally, on February 2, 2026, an escalator smoke incident at Yachōbori Station on the Keiyo Line caused temporary service suspension, impacting many passengers. JR East is instructed to investigate the causes, implement preventive measures, and report promptly in writing.
- Administrative Guidance3 Feb 2026
The Japan Railway East (JR East) was issued an administrative guidance by the Kanto Transport Bureau on February 3, 2026, due to safety incidents including long train delays caused by power outages, a wire disconnection, and smoke from an escalator at Hatchobori Station, which affected many passengers. JR East is instructed to investigate the causes, implement preventive measures, and report promptly in writing.
- Administrative Guidance16 Jan 2026
On January 16, 2026, around 3:50 AM, a power outage at Tamachi Substation caused long-term service disruptions on the Yamanote Line, Keihin-Tohoku Line, and Tokaido Line, among others. This incident resulted in passenger health issues and highlighted the need for investigation and preventive measures. The Kanto Transport Bureau issued an administrative guidance to JR East to thoroughly examine the causes, including underlying factors, and to implement measures to prevent recurrence, ensuring safe and stable railway operations. JR East is also required to report promptly on the measures taken and to verify the appropriateness of recovery and operational decisions, passenger rescue efforts, and information provision.
- Administrative Guidance16 Jan 2026
The Kanto Transportation Bureau issued administrative guidance to East Japan Railway Company following a power outage at Tamachi Substation on January 16, 2026, which caused long-term service disruptions on the Yamanote Line, Keihin-Tohoku Line, and Tokaido Line, and led to numerous passenger health issues. The incident was attributed to nighttime construction work causing the outage. The company was warned to investigate the root causes, implement measures to prevent recurrence, and review the appropriateness of recovery and operational decisions, as well as passenger assistance and information provision. A report on measures taken is requested.
- Administrative Guidance30 Oct 2024
On October 30, 2024, the Japan Ministry of Land, Infrastructure, Transport and Tourism issued an administrative guidance to East Japan Railway Company regarding violations related to the use and record-keeping of train wheel axles between 2008 and 2017. The company was found to have used non-compliant wheel axles and altered work records, which undermines safety protocols. The ministry emphasized the importance of proper safety information sharing and prompt reporting of issues.
- Administrative Guidance24 Jan 2024
On January 23, 2024, from approximately 9:58 AM, long-term suspension of trains on the Tohoku, Joetsu, and Hokuriku Shinkansen lines caused significant impact on users. JR East was issued an administrative guidance warning to investigate the causes, prevent recurrence, and ensure safe and stable railway operations. During recovery work, an employee was injured by electric shock, affecting the recovery process. JR East is required to verify the appropriateness of recovery procedures and take appropriate measures based on the findings, and to report these measures in writing promptly.
- Administrative Guidance7 Aug 2023
On August 5, 2023, JR East was issued an administrative guidance by the Kanto Transport Bureau following a train collision at Ofuna Station that resulted in injuries and service disruptions. The guidance emphasizes investigation of the incident's causes, measures to prevent recurrence, and appropriate responses to affected passengers.
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About this recordAggregated and translated from public Japanese government disclosures. The English text is for reference only — authoritative content is the linked Japanese source.