Enforcement record

Administrative Guidance against 東日本旅客鉄道株式会社

東日本旅客鉄道株式会社 (Railway Business Act)

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Railway Business ActConfirmed entity match24 January 2024

Action type

Administrative Guidance

Law

Railway Business Act

Authority

Action date

24 January 2024

Current page: Enforcement record

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Source verification

Public-source and preservation status

Publishing authority
Official source URL: Recorded by RegBase
Entity match: Confirmed against the current entity-resolution policy
Kiroku preservation: Completed archive verified; Captured: Jul 11, 2026, 03:34 PM JST

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/api/v1/enforcements?corporate_number=9011001029597&limit=10

Open JSON Specs

Action summary

Company: 東日本旅客鉄道株式会社Japanese original
Original: 東日本旅客鉄道株式会社
Corporate Number: 9011001029597
Entity match: Confirmed entity match100/100Machine checked
source_corporate_number_nta_current_name
国税庁法人番号データとの独立照合で対象法人を確認しました（source_corporate_number_nta_current_name）。
Governing law: Railway Business Act
鉄道事業法
Action type: Administrative Guidance
行政指導
Action date: 24 January 2024
Issuing authority
Industry context: 鉄道事業者

Violation

Machine-translated summary — verify against original

On January 23, 2024, starting around 9:58 AM, trains on the Tohoku, Joetsu, and Hokuriku Shinkansen lines were suspended for an extended period, significantly affecting passengers. The JR East company was issued an administrative guidance warning regarding this transportation disruption. The warning emphasizes the need to investigate the underlying causes, including factors behind the disruption, implement measures to prevent recurrence, and ensure the safety and stability of railway transportation. Additionally, during recovery operations, an employee was injured by electric shock, which hindered the recovery work. JR East is instructed to verify the appropriateness of the recovery procedures and take appropriate actions based on the verification results. The company is also required to promptly report in writing on the measures taken. The enforcement action is based on the Railway Business Act.

Show original Japanese text

鉄道の安全・安定輸送の確保については、機会あるごとに注意を喚起してきたところであるが、令和６年１月２３日９時５８分頃から長時間にわたり、東北・上越・北陸新幹線の列車が運休し、利用者に多大な影響を与えたことは、誠に遺憾である。ついては、本輸送障害の背後要因を含めて原因の究明を行い、再発防止のための措置を講じ、鉄道の安全・安定輸送の確保に万全を期すよう警告する。また、復旧作業中に係員が感電により負傷し、これにより復旧作業に支障を及ぼす事態となったことを踏まえ、復旧作業の妥当性についても検証を行うとともに、その検証の結果を踏まえ適切な措置を講じられたい。なお、講じた措置等については文書により速やかに報告されたい。【鉄道局】

Business location and permit details

Business location address: 東京都渋谷区
Legal articles: 鉄道事業法
Overview page: https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=112

These fields are extracted from the original Japanese disclosure or linked overview pages when available.

Compliance context

Low-medium

Administrative guidance or supervision was publicly disclosed by the authority.

Japanese regulatory disclosure under Railway Business Act.

Use as a monitoring signal. Confirm details before treating it as a formal sanction.

This context is an operational aid for review workflows, not a credit opinion or legal conclusion.

Open original sources and verification detailsOfficial URL, direct PDF, and Kiroku archive

Original source (Japanese)Open preserved source and evidence pack

Extracted at: 2026-07-17T09:23:12.475+00:00
Evidence checked: 2026-07-17T09:23:12.412+00:00
Archive captured: 2026-07-11T06:34:59.134916+00:00

Show audit JSON

{
  "record": {
    "id": "3a6f2673-5634-4df3-9811-13fd9374e2a2",
    "url": "https://regbase.jp/en/enforcement/3a6f2673-5634-4df3-9811-13fd9374e2a2",
    "company_name_original": "東日本旅客鉄道株式会社",
    "company_name_registry": "東日本旅客鉄道株式会社",
    "corporate_number": "9011001029597",
    "law": {
      "ja": "鉄道事業法",
      "en": "Railway Business Act"
    },
    "action_type": {
      "ja": "行政指導",
      "en": "Administrative Guidance"
    },
    "authority": {
      "ja": "",
      "en": ""
    }
  },
  "entity_match": {
    "status": "confirmed",
    "confidence": 100,
    "method": "source_corporate_number_nta_current_name",
    "method_label": "source_corporate_number_nta_current_name",
    "notes": "国税庁法人番号データとの独立照合で対象法人を確認しました（source_corporate_number_nta_current_name）。"
  },
  "review": {
    "status": "machine_reviewed",
    "label": "Machine checked"
  },
  "compliance_context": {
    "severity": "Low-medium",
    "actionMeaning": "Administrative guidance or supervision was publicly disclosed by the authority.",
    "practicalNote": "Use as a monitoring signal. Confirm details before treating it as a formal sanction.",
    "lawContext": "Japanese regulatory disclosure under Railway Business Act."
  },
  "evidence": {
    "recordUrl": "https://regbase.jp/en/enforcement/3a6f2673-5634-4df3-9811-13fd9374e2a2",
    "officialSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=112",
    "officialDocumentUrl": null,
    "archiveUrl": "https://kiroku.today/a/9dce0b88a4fzl0d9",
    "archivedSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=112",
    "archiveCapturedAt": "2026-07-11T06:34:59.134916+00:00",
    "extractedAt": "2026-07-17T09:23:12.475+00:00",
    "translatedAt": "2026-07-10T13:10:43.343+00:00",
    "evidenceCheckedAt": "2026-07-17T09:23:12.412+00:00",
    "generatedAt": "2026-09-09T04:18:16.449Z"
  },
  "limitations": [
    "RegBase aggregates public Japanese government disclosures and does not provide a credit opinion.",
    "English summaries are provided for reference. The original Japanese source is authoritative.",
    "Possible or unresolved entity matches should be manually verified before use in a decision."
  ]
}

The original Japanese disclosure is the authoritative record. Use possible or unresolved matches only as leads for manual review.

Language

日本語版を見る (Japanese)

Company info

English name: 東日本旅客鉄道株式会社 Japanese original
Japanese name: 東日本旅客鉄道株式会社
Corporate Number: 9011001029597
Registered address: 東京都渋谷区代々木２丁目２番２号

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About this recordAggregated and translated from public Japanese government disclosures. The English text is for reference only — authoritative content is the linked Japanese source.