Enforcement record
Administrative Guidance against 東急電鉄株式会社
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View company profileAction type
Administrative Guidance
Law
Railway Business Act
Authority
Action date
30 October 2024
Current page: Enforcement record
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Public-source and preservation status
- Publishing authority
- Official source URL
- Recorded by RegBase
- Entity match
- Confirmed against the current entity-resolution policy
- Kiroku preservation
- Completed archive verified
- Captured: Jul 13, 2026, 10:01 AM JST
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Action summary
- Company
- 東急電鉄株式会社Japanese originalOriginal: 東急電鉄株式会社Corporate Number: 2011001127829
- Entity match
- Confirmed entity match100/100Machine checkedsource_corporate_number_nta_current_name国税庁法人番号データとの独立照合で対象法人を確認しました(source_corporate_number_nta_current_name)。
- Governing law
- Railway Business Act鉄道事業法
- Action type
- Administrative Guidance行政指導
- Action date
- 30 October 2024
- Issuing authority
- Industry context
- 鉄道事業者
Violation
On October 30, 2024, the Ministry of Land, Infrastructure, Transport and Tourism issued administrative guidance to Tokyu Corporation (corporate number 2011001127829) following an inspection related to the emergency inspection of railway vehicle wheel axles conducted nationwide starting September 12, 2024. During this process, reports emerged that Tokyu and Sogo Vehicle Manufacturing Co., Ltd. had altered work records improperly. Such record modifications undermine the safety management system and are unacceptable. An audit under the Railway Business Act revealed the following confirmed facts: 1. Actual conditions regarding regulations: - The pressing work of wheel axles was outsourced without following internal safety management regulations. - The contractor lacked regulations on pressing force values and handling deviations; they verified pressing force by obtaining drawings or calculating values themselves. 2. Actual conditions at the site: - Deviated wheel axles were used without proper approval, and this practice was orally and tacitly continued. - The contractor believed deviations in pressing force were acceptable. 3. Staff knowledge and training: - No systematic education on wheel axle assembly was provided. 4. Record modification: - Records could be and were actually modified at the contractor. - Record modifications were orally and tacitly accepted within the workplace. 5. Management of work: - Supervisors did not verify whether wheel axles could be used. These facts violate the standards set forth in the Ministerial Ordinance No. 87, Article 4, and Article 18-3, Paragraph 2, of the Railway Business Act. Based on these findings, Tokyu is instructed to: (1) Develop internal regulations regarding pressing work. (2) Improve management of staff education and training. (3) Establish mechanisms to prevent record modifications, including verification procedures. (4) Review and enhance safety management systems across departments. Tokyu must submit a plan or take measures for items (1) to (4) by January 31, 2025, and for item (4) by March 31, 2025.
Show original Japanese text
令和6年9月12日から全国の鉄軌道事業者に対し指示した「鉄道車両における 輪軸の緊急点検」の過程において、貴社及び株式会社総合車両製作所より株式会社 総合車両製作所による作業記録の書き換えなどの不適切事案の報告があった。こう した作業記録の書き換えについては、輸送の安全確保の仕組みを根底から覆す行為 であり、到底容認できるものではないことから、国土交通省において鉄道事業法に 基づく保安監査を実施したところ、「1.確認された事実関係」に示す事実が明らか となったことから、速やかに「2.講ずべき措置」に示す改善措置を講ずるよう指 示する。 1. 確認された事実関係 (ア) 規程類に関する実態 ・輪軸の圧入作業を安全管理規程類(業務の受委託に関する事項)に基づかず、 委託していた。 ・委託先において、圧入力値に関する規定や、規定された数値を逸脱した場合の 取扱い等についての規程類がなく、事業者から図面を入手して圧入力値を確認 したり、図面がない場合は自ら圧入力値を算出したりしていた (イ) 現場における圧入作業の実態 ・委託先において、規定等から逸脱した輪軸をそのまま使用することが長く職場 内で口頭で漫然と踏襲されていた。 ・委託先において、圧入力値の基準範囲を逸脱しても問題はないと認識していた。 (ウ)係員の知識と教育の実態 ・委託先において、輪軸組立作業の知識に関する教育が体系的に行われていなか った。 (エ)作業記録の書き換えの実態 ・委託先において、作業記録の書き換えが可能であり実際に書き換えていた。 ・委託先において、作業記録の書き換えは職場内で口頭で漫然と踏襲されていた。 (オ)作業の管理の実態 ・管理的立場にいる者が、輪軸の使用の可否に係る判断に必要な確認を行ってい なかった。 以上の確認された事実関係は、鉄道に関する技術上の基準を定める省令第87条 第4項及び鉄道事業法第18条の3第2項に抵触する。 2. 東急電鉄株式会社が講ずべき措置 「2.確認された事実関係」を踏まえ、東急電鉄株式会社が講ずべき措置を以 下に記載する。 (1) 規程類の整備 ・圧入作業に関する社内規程類を整備すること。 ・委託先の規程類ひいては実作業に自社の社内規程類が反映されるよう、適切に 管理できる体制に改善すること。 (2) 教育体制の改善 ・委託先の圧入作業に関する教育及び訓練の管理ができるよう改善すること。 (3) 作業記録の書き換えの防止 ・委託先と協議のもと、作業記録の書き換えが容易に行われない仕組みを確立す るとともに、貴社において必要な確認を行うこと。 ・委託先における内部監査等の仕組みを検証し、不適切な取扱いが見過ごされな い体制を整備すること。 (4) 安全管理体制の点検と見直し ・同様の問題が他の作業や部門で無いか点検し、必要な見直しを行うこと。 3. 報告期限 2.(1)~(4)について、措置を講じ、又は、措置を講ずるための計画を策 定し、2.(1)~(3)については、令和7年1月31日までに、2.(4)に ついては、令和7年3月31日までに報告すること。 【鉄道局】
Business location and permit details
- Business location address
- 東京都渋谷区
- Legal articles
- 鉄道事業法鉄道に関する技術上の基準を定める省令
- Overview page
- https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=150
- https://www.mlit.go.jp/tetudo/content/001840488.pdf
These fields are extracted from the original Japanese disclosure or linked overview pages when available.
Compliance context
Low-mediumAdministrative guidance or supervision was publicly disclosed by the authority.
Japanese regulatory disclosure under Railway Business Act.
Use as a monitoring signal. Confirm details before treating it as a formal sanction.
This context is an operational aid for review workflows, not a credit opinion or legal conclusion.
Open original sources and verification detailsOfficial URL, direct PDF, and Kiroku archive
- Extracted at
- 2026-07-17T09:22:41.831+00:00
- Evidence checked
- 2026-07-17T09:22:41.766+00:00
- Archive captured
- 2026-07-13T01:01:19.381837+00:00
Show audit JSON
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"url": "https://regbase.jp/en/enforcement/9cfa4528-6839-43ca-a5cd-44db386b9b5d",
"company_name_original": "東急電鉄株式会社",
"company_name_registry": "東急電鉄株式会社",
"corporate_number": "2011001127829",
"law": {
"ja": "鉄道事業法",
"en": "Railway Business Act"
},
"action_type": {
"ja": "行政指導",
"en": "Administrative Guidance"
},
"authority": {
"ja": "",
"en": ""
}
},
"entity_match": {
"status": "confirmed",
"confidence": 100,
"method": "source_corporate_number_nta_current_name",
"method_label": "source_corporate_number_nta_current_name",
"notes": "国税庁法人番号データとの独立照合で対象法人を確認しました(source_corporate_number_nta_current_name)。"
},
"review": {
"status": "machine_reviewed",
"label": "Machine checked"
},
"compliance_context": {
"severity": "Low-medium",
"actionMeaning": "Administrative guidance or supervision was publicly disclosed by the authority.",
"practicalNote": "Use as a monitoring signal. Confirm details before treating it as a formal sanction.",
"lawContext": "Japanese regulatory disclosure under Railway Business Act."
},
"evidence": {
"recordUrl": "https://regbase.jp/en/enforcement/9cfa4528-6839-43ca-a5cd-44db386b9b5d",
"officialSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=150",
"officialDocumentUrl": "https://www.mlit.go.jp/tetudo/content/001840488.pdf",
"archiveUrl": "https://kiroku.today/a/01c2619aabiin30b",
"archivedSourceUrl": "https://www.mlit.go.jp/tetudo/content/001840488.pdf",
"archiveCapturedAt": "2026-07-13T01:01:19.381837+00:00",
"extractedAt": "2026-07-17T09:22:41.831+00:00",
"translatedAt": "2026-07-10T13:10:40.172+00:00",
"evidenceCheckedAt": "2026-07-17T09:22:41.766+00:00",
"generatedAt": "2026-09-12T14:04:49.897Z"
},
"limitations": [
"RegBase aggregates public Japanese government disclosures and does not provide a credit opinion.",
"English summaries are provided for reference. The original Japanese source is authoritative.",
"Possible or unresolved entity matches should be manually verified before use in a decision."
]
}The original Japanese disclosure is the authoritative record. Use possible or unresolved matches only as leads for manual review.
Language
日本語版を見る (Japanese)Company info
- English name
- 東急電鉄株式会社 Japanese original
- Japanese name
- 東急電鉄株式会社
- Corporate Number
- 2011001127829
- Registered address
- 東京都渋谷区神泉町8番16号
Other confirmed records for this company
- Administrative Guidance6 Oct 2025
On October 5, 2025, Tokyu Corporation was issued an administrative guidance by the Kanto Transport Bureau following a train collision at Kajigaya Station on the Den-en-toshi Line, which caused long service suspensions and significant impact on passengers. The company is urged to investigate the cause, including underlying factors, and to implement measures to prevent recurrence, with a prompt written report required.
- Administrative Guidance6 Oct 2025
On October 5, 2025, at around 23:04, a train collision occurred inside the Kajigaya Station on the Den-en-toshi Line, involving a running train and a train in transit. This incident caused prolonged service suspensions on the Den-en-toshi and Oimachi lines, significantly impacting passengers. The cause is under investigation by the Transport Safety Board. Tokyu Corporation has been warned to investigate the underlying factors, implement measures to prevent recurrence, and ensure safe and stable train operations. A written report on measures taken is requested.
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About this recordAggregated and translated from public Japanese government disclosures. The English text is for reference only — authoritative content is the linked Japanese source.