Enforcement record

Administrative Guidance disclosure naming 東日本旅客鉄道株式会社

東日本旅客鉄道株式会社 (Railway Business Act)

This page records one action from a Japanese government disclosure, including the published name, governing law, authority, action details, and official source.

Railway Business ActGovernment disclosure30 October 2024

Action type

Administrative Guidance

Law

Railway Business Act

Authority

Action date

30 October 2024

Current page: Enforcement record

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Public-source and preservation status

Publishing authority
Official source URL: Recorded by RegBase
Entity match: Not confirmed; shown under the published name
Kiroku preservation: Queued for preservation; Captured: Jul 13, 2026, 10:01 AM JST

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Action summary

Company: 東日本旅客鉄道株式会社Japanese only
Original: 東日本旅客鉄道株式会社
Governing law: Railway Business Act
鉄道事業法
Action type: Administrative Guidance
行政指導
Action date: 30 October 2024
Issuing authority
Industry context: 鉄道事業者

Violation

Machine-translated summary — verify against original

On October 30, 2024, the Ministry of Land, Infrastructure, Transport and Tourism issued administrative guidance to East Japan Railway Company (JR East), headquartered in Shibuya, Tokyo, under the Railway Business Act. This followed an inspection based on the directive issued on September 12, 2024, to all railway operators nationwide, concerning emergency inspections of railway vehicle wheelsets. Reports indicated that between 2008 and 2017, JR East used wheelsets that deviated from regulations and altered work records. An audit confirmed these reports, revealing actions that compromise the safety management system. The authorities expressed regret that these issues were not reported promptly and emphasized the importance of sharing safety information across all railway operators. JR East is advised to review its safety management system, including information sharing and reporting procedures, to ensure prompt action in case of similar issues.

Show original Japanese text

令和６年９月１２日から全国の鉄軌道事業者に対し指示した「鉄道車両における輪軸の緊急点検」に基づき、貴社より、平成２０年～平成２９年において、規定等から逸脱した輪軸をそのまま使用していた、作業記録を書き換えていた等の報告があった。当該事案の判明を受け、国土交通省において鉄道事業法に基づく保安監査を実施したところ、当該事案が事実であることが確認された。こうした作業記録の書き換えについては、輸送の安全確保の仕組みを根底から覆す行為であり、到底容認できるものではない。また、当局は輸送の安全に関する情報について、その内容等を踏まえ、全国の鉄軌道事業者に共有し注意喚起を図る等必要な対応を行っており、これらの事案について、速やかに当局に報告がされなかったことは遺憾である。貴社においては、輸送の安全に関する情報等の共有について現時点で問題がないか、また、同様の問題が他の作業や部門でないか等の安全管理体制について改めて点検し、不適切な事案が生じた際に、速やかに報告を行うことのできる仕組みを構築すること。【鉄道局】

Business location and permit details

Business location address: 東京都渋谷区
Overview page: https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=155
PDF: https://www.mlit.go.jp/tetudo/content/001840489.pdf

These fields are extracted from the original Japanese disclosure or linked overview pages when available.

Compliance context

Low-medium

Administrative guidance or supervision was publicly disclosed by the authority.

Japanese regulatory disclosure under Railway Business Act.

Use as a monitoring signal. Confirm details before treating it as a formal sanction.

This context is an operational aid for review workflows, not a credit opinion or legal conclusion.

Language

日本語版を見る (Japanese)

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About this recordAggregated and translated from public Japanese government disclosures. The English text is for reference only — authoritative content is the linked Japanese source.