Enforcement record

Administrative Guidance disclosure naming 東日本旅客鉄道株式会社

東日本旅客鉄道株式会社 (Railway Business Act)

This page records one action from a Japanese government disclosure, including the published name, governing law, authority, action details, and official source.

Railway Business ActGovernment disclosure24 January 2024

Action type

Administrative Guidance

Law

Railway Business Act

Authority

Action date

24 January 2024

Current page: Enforcement record

This screen focuses on one disclosed action: the published name, governing law, authority, facts, source status, and review evidence.

Source verification

Public-source and preservation status

Publishing authority
Official source URL: Recorded by RegBase
Entity match: Not confirmed; shown under the published name
Kiroku preservation: Completed archive verified; Captured: May 17, 2026, 03:35 AM JST

“Confirmed” means that RegBase matched this record to the cited public disclosure or entity under the stated checks. It does not verify the truth of the disclosure or guarantee the entity’s current status, creditworthiness, or any legal conclusion.

Open the official source links in the section below to review the original disclosure.

For developers: JSON integration details

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/api/v1/enforcements?company=%E6%9D%B1%E6%97%A5%E6%9C%AC%E6%97%85%E5%AE%A2%E9%89%84%E9%81%93%E6%A0%AA%E5%BC%8F%E4%BC%9A%E7%A4%BE&limit=10

Open JSON Specs

Action summary

Company: 東日本旅客鉄道株式会社Japanese only
Original: 東日本旅客鉄道株式会社
Governing law: Railway Business Act
鉄道事業法
Action type: Administrative Guidance
行政指導
Action date: 24 January 2024
Issuing authority
Industry context: 鉄道事業者

Violation

Machine-translated summary — verify against original

On January 23, 2024, starting around 9:58 AM, trains on the Tohoku, Joetsu, and Hokuriku Shinkansen lines operated by East Japan Railway Company (JR East) were suspended for an extended period, significantly impacting users. The Ministry of Land, Infrastructure, Transport and Tourism issued an administrative guidance to JR East, warning them to investigate the underlying causes of this transportation disruption, implement measures to prevent recurrence, and ensure the safety and stability of railway transportation. During the recovery operations, an employee was injured by electric shock, which hindered the recovery process. JR East is instructed to verify the appropriateness of the recovery procedures and take appropriate measures based on the verification results. They are also required to report the measures taken in writing promptly. The incident is documented under the Railway Bureau, with the legal basis being the Railway Business Act. The official case number is 116, and further details can be found at the provided URL.

Show original Japanese text

鉄道の安全・安定輸送の確保については、機会あるごとに注意を喚起してきたところであるが、令和６年１月２３日９時５８分頃から長時間にわたり、東北・上越・北陸新幹線の列車が運休し、利用者に多大な影響を与えたことは、誠に遺憾である。ついては、本輸送障害の背後要因を含めて原因の究明を行い、再発防止のための措置を講じ、鉄道の安全・安定輸送の確保に万全を期すよう警告する。また、復旧作業中に係員が感電により負傷し、これにより復旧作業に支障を及ぼす事態となったことを踏まえ、復旧作業の妥当性についても検証を行うとともに、その検証の結果を踏まえ適切な措置を講じられたい。なお、講じた措置等については文書により速やかに報告されたい。【鉄道局】

Business location and permit details

Business location address: 東京都渋谷区
Legal articles: 鉄道事業法
Overview page: https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=116

These fields are extracted from the original Japanese disclosure or linked overview pages when available.

Compliance context

Low-medium

Administrative guidance or supervision was publicly disclosed by the authority.

Japanese regulatory disclosure under Railway Business Act.

Use as a monitoring signal. Confirm details before treating it as a formal sanction.

This context is an operational aid for review workflows, not a credit opinion or legal conclusion.

Open original sources and verification detailsOfficial URL, direct PDF, and Kiroku archive

Original source (Japanese)Open preserved source and evidence pack

Extracted at: 2026-05-14T21:27:56.238+00:00
Evidence checked: 2026-05-14T21:27:56.238+00:00
Archive captured: 2026-05-16T18:35:12.11537+00:00

Show audit JSON

{
  "record": {
    "id": "6afd1dfe-0e90-441c-a950-76a2f00ae952",
    "url": "https://regbase.jp/en/enforcement/tetsudo-jigyoho-dong-ri-ben-lu-ke-tie-dao-20240124",
    "company_name_original": "東日本旅客鉄道株式会社",
    "company_name_registry": null,
    "corporate_number": null,
    "law": {
      "ja": "鉄道事業法",
      "en": "Railway Business Act"
    },
    "action_type": {
      "ja": "行政指導",
      "en": "Administrative Guidance"
    },
    "authority": {
      "ja": "",
      "en": ""
    }
  },
  "entity_match": {
    "status": "unresolved",
    "confidence": 95,
    "method": "normalized_name_with_corporate_number",
    "method_label": "Normalized Japanese name matched to a company profile with Corporate Number",
    "notes": "Matched by normalized Japanese company name to an enriched company profile with a Corporate Number."
  },
  "review": {
    "status": "machine_reviewed",
    "label": "Machine checked"
  },
  "compliance_context": {
    "severity": "Low-medium",
    "actionMeaning": "Administrative guidance or supervision was publicly disclosed by the authority.",
    "practicalNote": "Use as a monitoring signal. Confirm details before treating it as a formal sanction.",
    "lawContext": "Japanese regulatory disclosure under Railway Business Act."
  },
  "evidence": {
    "recordUrl": "https://regbase.jp/en/enforcement/tetsudo-jigyoho-dong-ri-ben-lu-ke-tie-dao-20240124",
    "officialSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=116",
    "officialDocumentUrl": null,
    "archiveUrl": "https://kiroku.today/a/5a14d2f66f8on8ic",
    "archivedSourceUrl": "https://www.mlit.go.jp/nega-inf/cgi-bin/search.cgi?jigyoubunya=tetudou&EID=search&no=116",
    "archiveCapturedAt": "2026-05-16T18:35:12.11537+00:00",
    "extractedAt": "2026-05-14T21:27:56.238+00:00",
    "translatedAt": "2026-07-06T07:02:47.211+00:00",
    "evidenceCheckedAt": "2026-05-14T21:27:56.238+00:00",
    "generatedAt": "2026-09-11T00:02:26.148Z"
  },
  "limitations": [
    "RegBase aggregates public Japanese government disclosures and does not provide a credit opinion.",
    "English summaries are provided for reference. The original Japanese source is authoritative.",
    "Possible or unresolved entity matches should be manually verified before use in a decision."
  ]
}

The original Japanese disclosure is the authoritative record. Use possible or unresolved matches only as leads for manual review.

Language

日本語版を見る (Japanese)

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About this recordAggregated and translated from public Japanese government disclosures. The English text is for reference only — authoritative content is the linked Japanese source.